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What are the available payment methods and how do they work?

Credit Card

Once the type of card has been selected, you need to fill in the full number of your credit or prepaid card without spaces, its expiration date, the security code (CVV/CVC) on the back of the card, and the cardholder's data.

We accept Visa, Mastercard, Discover and American Express.
The order amount will be blocked on the card and only charged when the order is fulfilled.
In case of entire or partial order cancellation, the relevant amount will be automatically released. The timeframe for release may vary according to the issuing credit institution.

 

PayPal

PayPal allows payment through credit cards or PayPal account balances. Once you are redirected to the PayPal website, you can either log in to your account or fill in your credit card details.

Once the purchase has been completed, the payment transaction is subject to bank verification. Should any error be reported in the provided data, or just in case of insufficient balance on your account, the transaction will be aborted. In this case, no sum will be blocked or charged on your bank account. In order for the selected items to be shipped, a new order must be issued either with the same previously selected method of payment or by any other available means. Should this issue be encountered again, we kindly suggest that you contact your credit institution directly for assistance. For any further clarifications, you may contact our Customer Service.

Why has my payment been rejected?

Once the purchase has been completed, the payment transaction is subject to bank verification. Should any error be reported in the provided data, or just in case of insufficient balance on your account, the transaction will be aborted. In this case, no sum will be blocked or charged on your bank account. In order for the selected items to be dispatched, a new order must be issued either with the same previously selected method of payment or by any other available means. Should this issue be encountered again, we kindly suggest you to address your credit institute directly for assistance. For any further clarifications, you may contact our Customer Service.

Do you offer gift cards and gift vouchers?

Unfortunately, at the moment, we do not oer Castelli gift cards and gift vouchers for our online store.

How can I receive an invoice for my order?

Please contact our Customer Service to request an invoice.

You can compare a maximum of 5 items at once. Please Remove at least one product before adding a new one.