Shipping & Payments


All orders are shipped from the Castelli US warehouse in Portland, Oregon via UPS with 3 possible shipping services: Ground, Second Day Air, or Next Day Air.  Ground shipments can take from 1-5 days depending on your location.  See Time in Transit map below for estimate of shipping time.  Second Day and Next Day shipments received before 2pm Pacific time will go out that same day.  You will be emailed tracking information when your order ships so you can follow the shipping progress.  Shipping costs are calculated by UPS based on your address and the service you choose.



To ensure the highest payment security, Castelli uses PayPal for all online payments. PayPal accepts payments made via the most common credit cards or from a PayPal account. Your financial data will be processed directly by PayPal and will not be shared with Castelli.

Need help?

Visit the online help info by clicking on the link below.