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If you have any questions or need support, don't worry, we're here to help.
Here you will find all the answers to your questions.
Don't worry, it happens to the best of us! We are happy to offer our Crash Replacement service as a small but effective compensation for when your kit gets damaged.
Contact us using the contact form to send us details and photos of the damaged garment, including the original receipt, and we will provide you with a 40% discount on a replacement product*.
The following conditions apply:
1. Proof of purchase must be provided. We require a receipt or order confirmation from an authorized Castelli retailer.
2.The garment must have been purchased within the last two years. Issues related to normal wear and tear are not covered by this service.
3.The provided discount can be used on an item from the same product category as the damaged garment and is valid only on full-priced products.
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